Fix—That didn’t work. Make sure your Bluetooth device is still discoverable, then try again—Windows 10

Windows 10 and Bluetooth devices connect using pairing.

PIN key entered for security.

For non-typing hardware, pairing happens automatically. Once Bluetooth is turned on, speakers, sound bars, earphones, and headsets are discoverable. 

Bluetooth headphones paired but not connected Windows 10

You have to click on that device to connect them. Windows 10 Bluetooth couldn’t connect, resulting in no audio or connectivity. But, the following error occurs:

“That didn’t work. Make sure your Bluetooth device is still discoverable, then try again.”

Source: answers.microsoft.com

If Bluetooth doesn’t connect, you need to check the software and hardware settings. 

It isn’t simple to find a solution. I faced a similar problem while trying to connect my Bluetooth speakers. We paired both Windows 10 and the device. In the settings, I’m able to see the device. 

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The most common problem is that Bluetooth is paired but not connected. Sometimes, Bluetooth headphones won’t connect to a PC. 

When I clicked the device to connect, I received the above error.

Paired but not Connected Bluetooth

I also tried the notification area to connect. But it failed with the above issue. I thought it was a silly problem, as both the devices were paired and discoverable. But not connected. 

You get a typical warning that the device is paired but not connected. 

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I removed the Bluetooth speaker and paired it again. I attempted to establish a connection through the Notification area settings and the Devices > Bluetooth & other devices section. Both solutions were unsuccessful. 

Then I found a solution by researching the net. It is related to hidden devices and drivers in Device Manager. The following solution worked for me. 

Fix: That didn’t work. Make sure your Bluetooth device is still discoverable, then try again

To check if Bluetooth speakers are connected, go to Settings > System > Sound. You should see your device listed under Input and Output devices if it supports them. 

Solution #1 – Restart Windows Bluetooth Services

Dell XPS 13 users have a similar problem. He had the following problem. 

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I can’t seem to connect my Bluetooth device to my laptop. The pairing works, but connecting fails. Can anyone help? 

For this kind of issue, you can restart the relevant services.

1. Press the Win + R keys and type services. MSc.
2. View by Standard. 
3. Generally, there will be 3 Bluetooth services.
   1. Bluetooth Audio Gateway Service.
   2. Driver Management Service.
   3. Support Service

4. If they are not running, right-click and start. If it’s already running, try to restart. 
5. Also, if there are any other Bluetooth-related services, try to do the same. 
6. Check for the Windows Audio service if you are using Bluetooth speakers, headsets, or earphones. 
7. Start or restart them.

Check if Bluetooth is connected and working. 

Solution #2 Try the Bluetooth Troubleshooter

Windows 10 has the major advantage of in-built troubleshooting, which does the above steps automatically. It will run any other services that are required. You may need to reboot after the process is complete. 

1. Search for troubleshooting in the Windows 10 search bar. 
2. Otherwise, go to Settings > Update & Security > Troubleshoot.
3. Click on Additional Troubleshooters on the right-hand side. 
4. Under Find and fix other problems, click on Bluetooth.
5. Run the troubleshooter.

It could fix many of the Bluetooth drivers and connectivity-related issues.