In Windows 8.1, updates continuously seem to be checking, without any error or successful message. It looks as though they are connecting to the internet with rolling balls or progress symbol. You might leave the PC for the night, expecting to take time. But I tried to do it several days and still the updates check does not end.
Though this is not a specific error of Windows Updates, it has something to do with particular KB updates. The culprits in this case are KB3173424 and KB3172614. You might have tried different troubleshooting steps like using the default Windows Update troubleshooting tool from Control Panel.
In the next step you can stop the “services” related to Windows Updates and restart them.
1. Background Intelligent Transfer Service
2. Remote Procedure Call (RPC)
3. Windows Firewall
4. Windows Update
5. Network Connections
Most of the times this will not solve the problem. You might have also freshly installed Windows 8.1, which again has no result. It will also eat up your CPU resources, making your computer slow. The problem as mentioned before lies in the two KB updates as talked before.
Read common problems and errors you face in Windows 10 and Office 365.
- [Worked] 0xc000000e Solved on Windows 10 ; Boot Error is Fixed
- [Solved] Skype for Business Profile Picture not Showing in Office 365 ; Several Fixes
- [Working] Redmi Note 4 ; Install Google USB Driver for Windows 10 without error
You can do the following to fix “Check for Updates” is continuously running and is stuck.
1. First stop the Windows Update service using Task Manager.
2. Press Ctrl + Alt + Delete to open it.
3. Go to Services tab.
4. Stop the “wuauserv” service.
5. Block or Pause or Stop your Internet connection.
Now the crucial steps for the Windows 8/8.1 updates continuously checking error.
1. Press the Win key and type a few characters like “Control”.
2. Click on the Control Panel from the search results.
3. View by “Small icons“.
4. Click on “Windows Update” > Change Settings
5. Under “Important Updates” click on “Never check for updates (not recommended)“.
This will basically stop your Windows Update service from connecting to the internet.
Now you need to download and install the two KB updates manually from the below links.
The Windows8.1-KB3172614-x86 file is of size 51 MB and Windows8.1-KB3173424-x86 of 5 MB.
Note: PS: You might need to download and install following 2 prerequisites before installing “KB3172614” update in your computer:
- April 2014 Update Rollup for Windows 8.1 (KB2919355)
- April 2015 Servicing Stack Update for Windows 8.1 (KB3021910)
After downloading and installing the updates, restart your computer.
Now restore the Internet connection and change the “Windows Update” settings in Control Panel to “Check for updates but let me choose whether to download and install them” using the option mentioned before.
Now click on “Check for updates”. Depending upon your ISP speed and CPU, RAM it will take some time. For my Intel Core 2 Duo PC, 8GB DDR3 RAM and 6Mbps connection, it took roughly 20 minutes to show the update results.
You can also do the following in addition to the above steps to resolve this Windows 8/8.1 update error.
From the Administrative command prompt (clean up any errors)
Run dism.exe /Online /Cleanup-image /RestoreHealth
Reset the Windows update process
- Start services.msc (or Open Task Manager and click on Services), locate the Windows Update service (wuauserv).
- STOP the service
- Start the Windows Update Service through the Services manager
- Reset Windows Update Settings
Open Change Settings again, select the option you want (check and download, automatically update etc) and Click OK.
Now check for updates.